Please write to :

Director,
Pusat Teknologi Maklumat
Universiti Malaya
Lembah Pantai , 50603, Kuala Lumpur
Tel : +603-7967 4132
Fax : +603-79674160

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PTM HelpDesk :

• Click ICT HelpDesk to report on UM ICT related problems.
• Call +603-79676720 for assistance

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Staff/Student Matric Card :

• Call +603-79676720/6761 for assistance

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Project Based Coordination and Consulting :

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• Network Equipment, installation and monitoring , Switches , LCD , CCTV, Anti Virus installations
• PC Distribution and Maintenance

Please write/email to:

Mr Ng Teng Hong
Head of Network and Customer Service Division
Pusat Teknologi Maklumat,
E-mail :ng@um.edu.my
Tel :+603-7967 4028

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• ICT Courses, E-Lecture, Video Conferencing , WebCasting Services,Convocation DVD
• High Performance Computing (HPC), Research Network (MyREN), Cluster E-GRID
• Virus Wall , Virus Monitoring , Software with site licenses
• Active Directory

Please write/email to:

Mr Yoo Sang Nge
Head of, ICT Planning, Security and Training Division
Pusat Teknologi Maklumat,
E-mail :yoosn@um.edu.my
Tel :+603-7967 4211

• Web hosting and ftp services
• Domain name registration and Spam filtering
• Data Centre infrastructure (servers, storages and appliances)
• Disaster Recovery Centre

Please write/email to:

Nor'Ain Mohamed
Head of , Data Centre Management Division
Pusat Teknologi Maklumat,
E-mail : norain@um.edu.my
Tel :+603-7967 5184

• Integrated Student Information System (iSIS)
• Financial Information System (FIS)
• Human Resource Information System (HRIS), Attendance & Leave Management System (ALMS)
• Facility Management System (FMS), Inventory Management System
• University Malaya Management Information System (UMMIS)
• Door Access System, Matric Card & Multimedia Services

Please write/email to:

Haslina Abdul Hamid
Head of Administrative Application Division
Pusat Teknologi Maklumat,
E-mail : haslina@um.edu.my
Tel :+603-7967 4393

• Open Source based Collaborative & Portal application development such as UMPortal, Umisisweb , UMExpert , RMIS, QAMU , CCM, CAMS , IAMS, UM-Elearning , UMMail, Perdana Mail, UM Web
• E-Document, Document Digitization, E-Survey , E-Publication (E-Jurnal), Conference Management System, PDF Conversion Engine, OPen Source BIE
• Web Intergration : Web for Video Streaming , Online Multimedia Authoring Tool (Le Cast) , UM Short Messaging Service , Online Payment facility - FPX,MIGS

Please write/email to:

Asiah Abu Samah
Head of, Collaborative and Communicative Application Division
Pusat Teknologi Maklumat,
E-mail : asiah@um.edu.my
Tel :+603-7967 4210, 4062, 4005, 7113
Fax :+603-7967 4063