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Office Hour:
Monday - Thursday 8.30am - 1.00pm
2.00pm - 5.30pm
Friday 8.30am - 12.15pm
2.45pm - 5.30pm
Saturdays/ Sundays
Public Holidays		 Closed

For PC problem, please click PTM Helpdesk to report or *call +603-7967 4001 (PTM Counter) for assistance.

Calls will be attended during Office Hours only: **(Malaysian Time, GMT +8.00)
 
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UM Received a 5 Star Rating (Excellent) for the Official Website Portal Assessment in the year 2012

Dear All, Please be informed that the University of Malaya (UM) have been rated 5 stars (excellent) in the Assessment Portal / Official Website of 2012 conducted by Unit Pemodenan Tadbiran & Perancangan Pengurusan Malaysia (MAMPU) and the Multimedia Development Corporation (MDeC).More Info
2 Customisable Solutions on offer :: Help Desk & e-Procurement

PTM UM currently offers 2 types of its  campus wide community based applications to any interested parties. The 2 applications are the Help Desk  & the e-Procurement.The UM’s Help Desk system is a work-flow based system designed to help your organization to effectively track, resolve, and generates reports on issues registered in the system. Whilst, the e-Procurement had been primarily designed to help the university to manage all aspects of procurement related activities.More Info
ICT Security:Computer Audit Security Services

Dear UM Staff, Kindly ensure that the computer that you are using is secure.
To know whether your computer has the basic security features or not, it is advisable for you to audit your pc...More Info
Announcement :: New Requirement For Staff ICT Courses 2013 :: Test and Certificates

To All UM Staff, Inline  with the audit requirements and to ensure that staff has  adequate understanding of ICT courses attended, all participants are required to sit for a test on the second day of the course.More Info
HELP CENTER FOR UM LECTURERS TO MAKE BACKUP & RESTORE IN SPECTRUM 2.0

Dear all lecturers, Please be informed that PTM will provide assistance to help lecturers in making a 'BACKUP & Restore' for SPeCTRUM 2.0.  The HELP Centre are listed below:
a) HOTLINE : (These HOTLINE can only be used until March 1, 2013)More Info
 
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